Tag Archives: facebook

Are consumers turning into bullies?

I remember, back in 2008, preparing a presentation on social media and how it was starting to have a huge effect on customer services. Twitter was starting to gain traction beyond the early adopter/techie types, and brands were desperate to … Continue reading

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Filed under Marketing, The Social Web

Facebook’s Frictionless Sharing

It’s been a few weeks since f8, and I’ve been having a play with the new timeline functionality that Facebook is planning to  roll out, as well as getting used to the ‘frictionless sharing’ that Facebook has already rolled out with … Continue reading

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Filed under The Social Web

Obligatory Google+ post

We thought we’d let the dust settle a little bit around Google+ before posting out thoughts up here. But since its launch on June 18th, the dust has shown no sign of settling – in fact there seems to be … Continue reading

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Filed under The Social Web

The shift to Social Entertainment

Last week we downloaded a free copy of GlobalWebIndex‘s annual report looking in detail at the way people use the internet. The report re-stated some things that are obvious just from looking around, and formalised some things that for us were gut-instinct. The major thrust … Continue reading

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Filed under The Social Web

Two things I’ve liked

I haven’t posted for a while. I had a busy Christmas and January. But I’ve not been walking around with my eyes closed, and a couple of things have made me go ‘ooh, that’s pretty cool’. So here, for your … Continue reading

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Filed under Infographics, Stuff I like

Chart of the day

A friend of mine recently hooked me up to the Sillicon Alley Insider and more specifically their Chart of the Day. If you’re a bit of an infographics freak, as I am, then you’ll probably enjoy it. But it’s also … Continue reading

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Filed under The Social Web